FAQ

Frequently Asked Questions 

What is the Money Back Guarantee?

At Nature’s Wild Berry, we know trying something new can be a leap of faith—especially when it’s something as unique as our miracle berries. That’s why we make it simple: If your order is shipped by Nature’s Wild Berry and you’re not satisfied for any reason, we’ve got your back with a full refund, no questions asked! We promise we won’t leave a sour taste in your mouth!

What is Covered:

1. Didn’t Get the Right Product? We’ll send you the correct one or give you a full refund—your choice!

2. Shipped to the Wrong Address? No worries, we’ll reship it to the right one at no extra cost.

3. Damaged in Transit? We’ll replace it faster than you can say “miracle berry” or give you a full refund.

4. Package Lost or Stolen? We’ve got you covered—either a replacement or a full refund.

5. Arrived Late? We understand timing matters. We’ll work with you to make it right.

6. Not Loving the Taste? No problem—taste is personal! We’ll refund you in full.

7. Ordered Through Walmart? TikTok Shop? SMS? eBay? Yes, yes, yes, and yes! No matter how or where you ordered, you’re covered.

8. Wholesale Through Faire or Pod Foods? You bet—every order is backed by our guarantee.

 

When Did This Start? July 16th, 2024

When Does It End? TBD—so why wait? Order today!

How to Claim Your Warranty:

Simply reach out to us at (310) 426-8758 or shoot us an email at info@natureswildberry.com. No hoops to jump through, no questions to answer—just let us know what’s up, and we’ll make it right. Keep the product, keep your peace of mind.

The Fine Print: There isn’t any! Just remember, this guarantee covers all orders shipped by Nature’s Wild Berry, including those through Walmart, TikTok, SMS, and more.

 

What are Miracle Berries and what do they taste like?

Miracle Berries, also known as Ledidi Berries, are the key to unlocking a world of sweetness. These delicious, red, sustainably-grown berries are non-GMO Project Verified, offering a taste experience like no other. The unique texture of fruit-infused popcorn blends with the sweetness of sweet-tarts, transitioning into the taste of fruit roll-ups. The initial burst of cranberry is followed by a delightful strawberry aftertaste.

 

It's my first time, what do I do?

First-timers always take two pieces at the same time. Chew them up together so the pulp can coat your tongue and move them all over your mouth. The key is being patient for the 30 seconds and not rush it! You're going to notice by 30 seconds, the pulp gets sweeter by the second... that's the berry working on itself!! Now for the next 30 minutes, you can enjoy sweetness from sour and tart foods and drinks!

 

What do you recommend to pair with Nature's Wild Berry?

We created a handy guide that was inspired by what Hank uses the berry for on a day to day basis. We're calling this the Hack Snack Book because It feels like cheat code for snacks. Grab your free download here: https://we.tl/t-xeesTRJV2b

 

Why choose Miracle Berries?

With just 30 seconds of chewing, the pulp of the berry coats your tongue, allowing you to experience the full potential of the berry's glycoprotein. This activates a hidden sweetness in anything tart, sour, fermented, or pickled, providing all the benefits of traditional sweeteners, without any unpleasant taste.

  

How are Miracle Berries prepared?

At the peak of their potency, Miracle Berries are carefully freeze-dried, preserving all the natural goodness, without any harsh chemicals. These long-lasting berries require only ambient temperature and have a shelf life of 900 days, ensuring freshness and quality with every order.

 

Who are Miracle Berries for?

Miracle Berries are the perfect snack for better-for-you eaters, sweet lovers, and anyone looking to cut back on sugar or traditional sweeteners. They are ideal for those following a ketogenic diet, living with diabetes, or seeking clean-label options. Picky eaters, plant-based foodies, and connoisseurs will also appreciate the unique taste and versatility of Miracle Berries, as will early adopters and influencers.

 

When can I get them and when do I pay?

Right here on our website to get them as early as the next business day with Buy with Prime. Seriously! Resellers, whether you're an influencer or have retail doors, order through nwb.faire.com and you’ll enjoy friendly net 60 terms, free shipping and a 50% discount on your first wholesale order, up to $150 off.

 

What is your return and exchange policy?

As of July 16th, we offer a 100% satisfaction policy.

At Nature’s Wild Berry, we stand behind the quality and satisfaction of our products. All our customers ordering miracle berries shipped by Nature’s Wild Berry are covered by our comprehensive satisfaction guarantee. This warranty ensures that you are fully protected from any issues that may arise during the ordering, shipping, or use of our products.

What is Covered:

  1. Incorrect Product: If you receive the wrong product, we will replace it with the correct item or provide a full refund, depending on your preference.
  2. Shipping Errors: If your order is shipped to the wrong address, we will resend the product to the correct address at no additional cost.
  3. Damaged Products: If your product arrives damaged, we will promptly replace it or issue a full refund.
  4. Lost or Stolen Packages: If your package is lost in the mail or stolen after delivery, we will resend the product or refund your purchase.
  5. Delayed Delivery: If your order is delivered late, we will ensure a resolution that meets your satisfaction, whether it’s a replacement or a refund.
  6. Product Performance: If the product does not work as expected, does not meet your taste preferences, or if you are unsatisfied for any other reason, we will provide a full refund or replacement, according to your choice.

Duration of Warranty:

This warranty is valid for 90 days from the date of purchase. During this period, customers may contact Nature’s Wild Berry to address any concerns covered under this warranty.

How to Claim Your Warranty:

To claim your warranty, please contact Nature’s Wild Berry by phone at (310) 426-8758 or by email at info@natureswildberry.com. Please include your order number and details of the issue you are experiencing. We are committed to ensuring your complete satisfaction and will respond promptly to resolve your concerns.

Please Note: This warranty applies only to purchases made through Shopify, Target, TikTok, Walmart, eBay, Bubble Goods, Faire, Pod Foods and covers products shipped directly by Nature’s Wild Berry.

 

What is your shipping policy?

Enjoy free domestic shipping on orders of $55 or bundle two or more items to qualify. Unless otherwise stated at the top of our website, shipments can have up to two days handling time (typically weekends) but are generally shipped same day if placed before noon Central time. If your order is lost, stolen or damaged in transit, we will offer you a full refund. If you accidentally shipped your order to the wrong address, we will offer you a full refund. If a domestic tracking number shows no activity for two weeks, we will offer you a full refund. Unless otherwise selected, we usually ship via USPS, Amazon logistics and UPS for domestic orders and Global Post or DHL Express for international orders.

 

Having a challenge getting the berries to work on your first try? We're here for you, just let us know and we'll help! If you want a full refund, just let us know!

Join Us as a Retail Partner

Break into an accelerated new retail category, with a product that literally sells itself upon a demo.

  • Get a money back guarantee
  • Receive demo materials (free)
  • Sell in person with easy
  • Perfect for brick n' mortar

Join Us as a Drop Shipping Partner

Earn cash quickly with an immediate handoff of a storefront for you to sell from, where you earn 20% commissions without taking on inventory yourself.

  • Make sales without taking on inventory
  • Ideal for digital audiences
  • Skip tax liability
  • Customize your store content